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Booking Guide

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Performance reservation service for Suwon SK Artrium is provided by Interpark INT. You can make a reservation online anywhere and at anytime regardless of time or location on the websites of Suwon SK Artrium or Interpark INT.

You can make a reservation for the seat of your liking through a variety of payment methods online.

Methods to make ticket reservations

  • On the Suwon SK Artrium website,
    Click the ‘Performance information> Performance Schedule menu’ to check out performance contents and make a reservation.
    For performance reservation, you need to sign up first.
  • On the Interpark website,
    Check performances registered on the website and make a reservation.
    Reservation on Interpark is based on the management policy of Interpark.

Interpark call reservation - Interpark : 1544-1555 Weekdays, Saturday: 9 AM to 8 PM, Sunday, Public holidays: 9 AM to 6 PM

Information on reservation cancellation

  • Information of cancellation allowable
    Information of cancellation allowable
    Performance day Time allowed for cancellation or change
    Monday to Saturday, Public holidays Until 5 PM on the day before performance day
    Sunday Until 11 AM on Saturday

    ※ After 5PM on the day before performance day (11AM for Saturday) or for tickets bought on the performance day,
        cancellation/ change/ refund is not allowed.
    ※ If Saturday falls on a public holiday, it is applied as of 11 AM on Saturday.

  • Cancellation commission
    Cancellation commission
    Classification Cancellation commission Notes
    In 7 days after reservation None * Even though cancellation is done within 7 days after reservation, if it’s within 10 days before performance day, reservation commission is charged.

    * For performances that are allowed for cancellation even on the date of performance day, 90% of the ticket price is charged as a cancellation commission if cancellation is done on the date of performance day.
    In 8~9 days after reservation • Ticket price for musical, concert, classical music: 4,000 KRW

    • Entrance ticket for play, exhibition, etc: 2,000 KRW (Less than 10% of the ticket price)
    By 7 days before performance day 10% of ticket price
    By 3 days before performance day 20% of ticket price
    By 1 day before performance day 30% of ticket price

    ※ For cancellations, reservation commissions are refunded before 12 midnight of the reservation day.
        After that, commissions are not refunded.
    ※ Cancellations are not allowed to go beyond the cancellation time range.

Cautions

  • When you cancel a reservation for a performance after paying by credit card, the refund method and refund day for cancellation can differ depending on the reservation cancellation date or the refund policy of the card company.
  • If you have already physically received the ticket, you cannot cancel it on the Internet or by calling. Your ticket must be sent back to the customer center of Interpark Ticket within the deadline for cancellation. The cancellation commission is charged based on the arrival date of the ticket.
  • Since tickets are marketable securities, you cannot have them replaced or cancelled if you lose or damage them.
  • To change a ticket, you need to cancel your ticket first and then make a new reservation again. Discount is offered based on the re-payment date.
  • All discount offers are provided based on audiences. Therefore, if you are not supposed to get a discount or do not bring documentary evidence related to the discount offer – which is usually announced while you are making a reservation - you must pay the full cost.

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